Episode #1100 Matt Williams: The Goal Setting Framework Powering Pro.com

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The interview video

Matt and Jenna discuss how his time at Amazon, Digg, and Andreessen Horowitz shape his goal setting strategies at Pro.com. 


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Matt Williams

Founder and CEO of Pro.com View Full Profile

Learning Points

  • How Pro.com is streamlining the home services process
  • Matt’s two core lessons from his tenure at Amazon 
  • Why perseverance is an essential trait to seek and establish in your team 
  • The most significant way you can help your team members grow in their roles 
  • A simple framework to set, execute, and evaluate company goals
  • Inside Pro.com's debrief process and how they decide which projects to pursue, and which to conclude  
  • The essential component of enabling your team members to be productive, not busy 
  • The single biggest question entrepreneurs face and how to answer it
  • How to use customer experience as your ultimate guide and the importance of recognizing the difference between a customer’s actions and feedback
  • Why you should choose data over emotions and the unexpected results that will arise in your business (Spoiler: You’ll likely get to perform all of the experiments you want. They may just happen at a later time.) 
  • Matt’s journey defying the odds with his first company LiveBid and its eventual acquisition by Amazon 

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