The Business Case for Joy by Moe Abdou


One of the great management lessons that I learned early in my career can be captured by this simple metaphor: Running a business is like riding a bike; the moment you stop peddling, you’ll fall off.  Certainly, that’s as applicable to life as it is to business, still unless you create the conditions in your workplace, complacency can be contagious.

Three conditions, in particular seem to always spark that next gear.  First, to ignite the imagination and ingenuity of your team, create more autonomy and less  bureaucracy - most of us hate rigid systems.  Next, to minimize the ‘good enough,’ mentality, create more challenge and less predicability, but remember that it’s tiny steps each day that will ultimately build big feats.  Finally, to encourage greater spontaneity, create more laughter and joy - creating something great should never be boring.  No one lives that more than Menlo Innovations creator, Richard Sheridan.  Not only are there no boundaries at Menlo, but as he describes in his book - Joy, Inc:  How We Built a Workplace People Love - the entire culture is structured to answer this one question.



Further Reading
  • x.ai Unveils the Future of Artificial Intelligence — When Dennis R. Mortensen hired his founding team members at x.ai, he pitched them by illustrating his vision of a world where everyone has a personal assistant to schedule their meetings. Recognizing the complexity of the challenge, he concluded by saying: “We may die trying.”
  • The Power of Explosive Creation: How to Harness Your Creative Callings — If Steve Martocci could give everyone a fortune cookie with a customized saying inside he’d write: “Lost cookie. Please Return” with his name and address. “Imagine if I managed to reach the billions of people in the world. I’d love to see what kinds of letters I’d get back if I gave them a feedback loop,” he says.
  • How Gatheredtable is Designing an Intuitive Product to Streamline Meal Planning — As someone who suffers from over 50 food intolerances, the convenience of meal delivery and planning services has yet to become a reality for me. While its impossible to accommodate circumstances like this at scale, my family and I are are equally in search of a service to streamline our meal planning efforts.


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